PDA

View Full Version : Not logged in

JoeZ
03-02-2010, 01:32 AM
I've had photoplog installed for over a year and working fine. I just recently started getting complaints that when a user that is logged in tries to access the galleries, they are asked to log in again.

In addition, I no longer see photoplog in the admin backend. I've already read the sticky thread, and that isn't the issue.

I'm running 3.8 now and I'm not sure when the issue started, but I figure when I upgraded.

Any help is appreciated.
Kuma
04-19-2010, 09:20 PM
Can you replicate their issues at all?
JoeZ
04-20-2010, 05:28 PM
Yes, when you click on the gallery, it requests you to re-login.
Morgan
04-20-2010, 06:25 PM
Was it working fine before? If so, then it seems something else changed? Perhaps a new add-on?
JoeZ
04-20-2010, 11:50 PM
Content visible to registered users only.

Yes, it was working before. I updated to the latest versions and noticed it having issues after that. I tried to reinstall the product but it still didn't work.

Is there an error log that I can access that might provide answers?
Morgan
04-21-2010, 12:08 AM
What version did you upgrade too? Your sever should have an error log. You might need to contact your host to find it.
JoeZ
05-05-2010, 05:17 PM
Running version 3.8.2

Nothing in error logs showing the issues. Still when you click to go to the gallery and you are logged in, it redirects you to a login page.

It is like photoplog is not getting the credintials from the forum. Please help.
Morgan
05-05-2010, 07:10 PM
All known login resolutions are already listed in that sticky thread here (http://www.photoplog.com/forum/showthread.php?t=1206). Not sure what else to suggest. Maybe something here (http://www.google.com/search?q=site:.vbulletin.com+cannot+log+in) might help.
JoeZ
05-05-2010, 08:02 PM
Also, the menu for photoplog no longer shows up in the vbulletin admind left panel. What could be causing that? Is there any type of list of mods that are known to effect photoplog?
Morgan
05-05-2010, 09:31 PM
Nothing I know of that would make the PhotoPlog ACP side menu disappear. Maybe try disabling your other add-ons, and then re-enable them one by one and see if one of them is the problem.
crees
07-05-2010, 12:32 PM
sometimes its the php version which can cause this
JoeZ
07-05-2010, 02:46 PM
Just went from 4 to 5 without a change.