PhotoPlog

Go Back   PhotoPlog > PhotoPlog Pro > Pre-Sale Questions
Screens Demo Purchase Download Register

Reply
Attention: Last reply in this thread was more than 16 Years ago
 
Thread Tools
  #1  
Old 02-11-2008, 05:31 AM
Carmen Carmen is offline
Green Plog
 
Join Date: Aug 2006
Posts: 7
Gallery: 0
Comments: 0
Default It's been over 24 hours? still no product

I've been charged 35.00 for the Photoplog yesterday when I purchased it via paypal, I still have yet to actually get this product. How much longer do I need to wait? You have money & I have no product . It's been over 24 hours ... waiting.. Carmen
Reply With Quote
  #2  
Old 02-11-2008, 08:22 AM
Morgan's Avatar
Morgan Morgan is offline
Head Plog
Admin
 
Join Date: Dec 2005
Posts: 5,324
Gallery: 10
Comments: 25
Default

Sorry about that. The postback wasn't processed on your order. Other postbacks came through okay, so I suspect it was probably a server hiccup. Should be fine now. Any other problems, just let me know.
__________________
Please use the forums for support, feature requests, and similar such things. Support does not include custom code, custom template edits, or third-party modifications. PMs and emails to me should be for private information only, such as login information. If you PM or email me a support question, chances are good that I'll ignore it. Thanks.
While the work or play is on, it is a lot of fun if while you are doing one you don't constantly feel that you ought to be doing the other. -- Franklin Pierce Adams
Reply With Quote
  #3  
Old 02-11-2008, 10:16 PM
Carmen Carmen is offline
Green Plog
 
Join Date: Aug 2006
Posts: 7
Gallery: 0
Comments: 0
Default

I still can't access the files. I see that I payed though. I see this

"Payment made on 09 Feb 2008 at approximately 05:46 PM for $35.00 USD via PayPal"

but my status says inactive as it experied Feb 11, 2007. Someone please help ... thanks, Carmen
Reply With Quote
  #4  
Old 02-11-2008, 10:18 PM
Carmen Carmen is offline
Green Plog
 
Join Date: Aug 2006
Posts: 7
Gallery: 0
Comments: 0
Default

this is what it says when I try to download the files

Sorry, Carmen. You do not have permission to access this page. Check whether the status of your subscription is active.

How can I get an active status? I paid 35.00 dollars already.. Carmen
Reply With Quote
  #5  
Old 02-11-2008, 11:01 PM
Morgan's Avatar
Morgan Morgan is offline
Head Plog
Admin
 
Join Date: Dec 2005
Posts: 5,324
Gallery: 10
Comments: 25
Default

Oops, typo, your expiration year should have been 2009 and not 2007. Should be set now.
__________________
Please use the forums for support, feature requests, and similar such things. Support does not include custom code, custom template edits, or third-party modifications. PMs and emails to me should be for private information only, such as login information. If you PM or email me a support question, chances are good that I'll ignore it. Thanks.
While the work or play is on, it is a lot of fun if while you are doing one you don't constantly feel that you ought to be doing the other. -- Franklin Pierce Adams
Reply With Quote
  #6  
Old 02-12-2008, 12:37 AM
Carmen Carmen is offline
Green Plog
 
Join Date: Aug 2006
Posts: 7
Gallery: 0
Comments: 0
Default

YAYYYY!! I got it THANK YOU MORGAN!! Carmen
Reply With Quote
  #7  
Old 03-24-2008, 04:51 PM
budg63 budg63 is offline
Green Plog
 
Join Date: Mar 2008
Posts: 1
Gallery: 0
Comments: 0
Default

I just wanted to say that I was able to download my Pro version today within about 20 minutes after the purchase via Paypal. I know it can be difficult for a vendor to be that fast all the time, but it's obvious you are making the effort. Thanks
Reply With Quote
Reply

« Previous Thread | Next Thread »
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
problem with import product rafo1980 Troubleshooting & Problems 1 01-14-2008 03:33 PM
Product Import error Biohazard Troubleshooting & Problems 1 09-20-2007 09:29 PM


All times are GMT. The time now is 04:29 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.