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  #1  
Old 02-11-2008, 05:31 AM
Carmen Carmen is offline
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Default It's been over 24 hours? still no product

I've been charged 35.00 for the Photoplog yesterday when I purchased it via paypal, I still have yet to actually get this product. How much longer do I need to wait? You have money & I have no product . It's been over 24 hours ... waiting.. Carmen
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Old 02-11-2008, 08:22 AM
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Morgan Morgan is offline
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Sorry about that. The postback wasn't processed on your order. Other postbacks came through okay, so I suspect it was probably a server hiccup. Should be fine now. Any other problems, just let me know.
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Old 02-11-2008, 10:16 PM
Carmen Carmen is offline
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I still can't access the files. I see that I payed though. I see this

"Payment made on 09 Feb 2008 at approximately 05:46 PM for $35.00 USD via PayPal"

but my status says inactive as it experied Feb 11, 2007. Someone please help ... thanks, Carmen
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Old 02-11-2008, 10:18 PM
Carmen Carmen is offline
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this is what it says when I try to download the files

Sorry, Carmen. You do not have permission to access this page. Check whether the status of your subscription is active.

How can I get an active status? I paid 35.00 dollars already.. Carmen
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Old 02-11-2008, 11:01 PM
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Oops, typo, your expiration year should have been 2009 and not 2007. Should be set now.
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Old 02-12-2008, 12:37 AM
Carmen Carmen is offline
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YAYYYY!! I got it THANK YOU MORGAN!! Carmen
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Old 03-24-2008, 04:51 PM
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I just wanted to say that I was able to download my Pro version today within about 20 minutes after the purchase via Paypal. I know it can be difficult for a vendor to be that fast all the time, but it's obvious you are making the effort. Thanks
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